Office and Sales Administrator

• You have excellent communication skills, written and verbal
• You have good customer service skills
• You have the ability to be proactive
• You have the ability to thrive under pressure
• You have strong prioritization and administration skills
• You have great teamwork and interpersonal skills

• Organizing and maintaining records, files, and databases/SharePoint
• Overseeing and supporting all administrative duties in the office and ensure that office is operating smoothly
• Ensuring the office environment is always cleaning and neat
• Organizing the office layout and ordering stationery and equipment
• Responsible for preparing and serving catering and beverages to clients and team members, when required
• Assisting in buying consumables such as cleaning products, groceries and beverages
• Booking travel and accommodation for staff
• Conducting courier arrangements when needed
• Assisting the executive team when necessary

• Receiving and capturing high volume sale orders from customers
• Verifying orders by checking the correct information, including customers personal details and payment details
• Amending/changing and maintaining existing orders
• Sending out Invoices to all customers
• Contacting customers by email or phone to answer queries and obtain information
• Communicating feedback from customers internally
• Receiving calls from customers and assist with queries and ETAs on orders
• Building & maintaining relationships with Customers
• Ordering stock for customers
• Communicating order deadline dates for production
• Shipping orders when stock available
• Keeping up to date with production lines when stock is receipted
• Allocating stock to the correct open order
• Communicating with customers re-orders that are ready
• Communicating with customers that owe balance before orders are invoiced
• Assisting with credit notes

• Matric
• Minimum of 1 year experience in a similar role
• Efficient in Microsoft Word and Excel

HR Studio