
Junior Operational Support - Cape Town
- Cape Town, Western Cape
- Permanent
- Full-time
- Grade 12 / Matric
- Diploma or Degree in Supply Chain, Project Management, Transportation, Logistics, Retail
- 1 2 years experience in Supply Chain Environment
- SAP Certification
- EWM Systems experience.
- Perform and document detailed testing of all improvements, enhancements, and reports.
- Maintain, change, and support all relevant master data that drives all relevant supply chain systems.
- Monitor and ensure smooth integration between all relevant supply chain systems.
- Give regular feedback to the Senior Operational Support team.
- Establish and maintain a sound relationship with all Operational Resources and Stakeholders
- Act as a first point of contact for all operational queries, escalate any unresolved queries to relevant personnel.
- Provide a friendly and efficient knowledgeable service to all operations resources and stakeholders.
- Ensure that all requests and analysis are identified and verified as correct by Supply Chain Core Solutions management.
- Inform Management of any discrepancies and unresolved matters.
- Identify, define, and investigate root causes of issues raised by operational resources or customers.
- Perform daily health check of the system.
- Manage HEAT calls according to Standard Operation Procedure.
- Compile reports and when required.
- Knowledge of Supply Chain and Warehouse processes
- Develop methods and procedures to manage data and info and shares these with others.
- Constructive relationship building
- Good Communication
- Deadline and Task driven
- Develop methods and procedures to manage data and info and shares these with others.
- Understanding problems and solving problem-solving, patient and working under pressure
- Honest and Trustworthy
- Working under pressure
- Take accountability
- South African Citizen
- MIE, clear criminal and credit
- May be required to work outside of business hours
- Drivers licence and own reliable transport
- Market-related salary
- Medical aid
- Provident fund
- Staff account
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