Front Desk Administrator

• Grade 12 or equivalent.
• Minimum 1 year experience in an administrative role.
• Qualification in office administration or similar is preferred.
• English and isiZulu: Read, write, and speak.
• Computer literate: MS Word, Excel, Outlook. Applicants will be tested on their excel skills.
• Basic numeracy.
• Applicants must reside in and around the Amanzimtoti area.

• Customer service.
• Multitasking and prioritizing.
• Dependability.
• Problem-solving abilities.
• Ability to work under pressure.
• Attention to detail.
• Adaptability.
• Interpersonal skills.
• Ability to work in a team.
• Professional phone etiquette.

• Greet visitors and provide excellent customer service.
• Handle queries and complaints via phone, email, and general correspondence.
• Transfer calls as necessary.
• Take messages and ensure these messages are passed to the appropriate staff member in time.
• Provide basic and accurate information in-person and via phone/email.
• Perform other clerical duties such as filing, photocopying, and transcribing.
• Managing office inventory such as stationery, equipment, and furniture.
• Oversee office services like cleaners and maintenance service providers.
• Receive, check, and record all cleaning material delivered by the cleaning company.
• Maintain safety and hygiene standards of the front desk area.
• Update and maintain the stationery and marketing material registers, and the signing out of stationery and marketing material.
• Prepare and submit daily, weekly, and monthly reports for the Learning Lab center manager, such as the:

• Assisting with user and learner registrations.
• Managing and updating the course waiting list spreadsheets.
• Contacting learners for various reasons relating to course registration dates and/or course starting dates.
• Transcribing and preparing the Monday Meeting Agenda and Minutes.
• Provide administrative support to the Floor Managers, Trainers and Learning Lab Center Manager as requested.
• Ensure that data entries are completed accurately regarding registrations and results.
• Undertake capturing work as required, e.g., attendance recording, data input, etc.
• Fully participate in creative meetings and discussions towards development.
• Organisation of files and folders on the Volume Drive.
• Report any suspicious behaviours and happenings to the Learning Lab center manager.
• Ensure that all Learning Lab visitors, users and/or learners make use of the lockers, to store their personal belongings.
• Manage the locker system at the front desk area.
• Develop, maintain, and encourage continuous transparent communication.
• Make decisions that are financially responsible, accountable, justifiable, and defensible in accordance with the Learning Lab's policies and procedures.
• Communicate regularly with the other Learning Lab staff members.
• Perform other duties and responsibilities, as assigned.

• Comprehensive updated CV.
• Certified ID Copies and drivers license.
• Certified copies of all relevant qualifications.
• Reputable references.
• Please read job specification carefully and only send your CV if you meet the requirements.
• Only experienced applications will be considered.
• If you do not receive any communication from the Company within 7 days of submitting your CV, kindly consider your application unsuccessful.

• The processing of your personal information and sharing it with third parties for verification's.
• The exercising of your rights provided for by POPIA.
• To acknowledge that Greys-Endoni will keep the record of your personal information confidential.

Greys Personnel