Showroom Manager - Gillwell

• To manage sales objectives and operational efficiencies
• Stock management in line with stock procedures , customer and visual display stock
• To ensure all instore communication is communicated accurately throughout the showroom
• Cash management
• Execution and implementation of monthly promotion and displays
• Security – management of store and well-being of staff
• To ensure all category specialists are fully trained
• Ensure that monthly intake and NSV targets are achieved
• To ensure that an exceptional customer experience is consistently achieved
• Stockroom management , minimizing GRs and cancellations
• Manage housekeeping
• Daily/Weekly/Monthly Reporting
• People Management
• Project Management

• Relevant tertiary qualification (Sales & Marketing)
• Minimum of 5 years’ working experience within retail industry
• Working in the homewares retail industry would be highly advantageous
• Minimum of 5 years’ experience in leading a team within a sales target driven environment
• Experience using MS Office packages
• Must be available to work shifts, weekends and public holidays
• Clear credit and criminal record

• Ethical and professional self-starter with high energy levels
• Excellent planning and organizational skills with a customer centric attitude
• Natural leader with the ability to mentor and inspire
• Deadline and target driven with great attention to detail
• Excellent communication and motivational skills with the ability to communicate at all levels
• Ability to work well under pressure and manage stress effectively
• Adaptable, flexible with loads of initiative

• Wow my customer

• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as?my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team

• Be helpful
• Be inclusive
• Find the fun

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