SAP Technical Consultant (Contract) - Gauteng/Hybrid - ISB2001072
- Gauteng
- Permanent
- Full-time
- Degree in Information Systems or equivalent experience
- Minimum of 8 years IT working experience with ITIL process knowledge (Required)
- Minimum 6 years' experience in SAP Basis (Required)
- SAP Certified Technology Associate - SAP HANA 2.0 and/or SAP Certified Technology Consultant - SAP S/4HANA System Administration (Required)
- Extensive experience in SAP Basis administration and management
- Intermediate SuSe Linux Operating System administration
- Advanced Oracle and SAP HANA Database administration
- Exposure to Cloud technologies, preferably Azure or AWS
- Incident Management (IM), Change Management (CM), Problem Management (PM)
- Expertise in performance tuning, optimization of SAP systems and SAP security
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
- General Cloud IaaS knowledge i.e., MS Azure; AWS
- Motor or related manufacturing experience
- JIRA and Confluence exposure
- Strong communication and interpersonal skills
- ITIL certification
- Project Management experience and/or certification
- Solution Manager experience
- Coordinate and resolve Change Management (CM), Critical Incident Management (CIM), and Incident Management (IM) tickets, ensuring timely closure within defined SLAs
- Lead and manage Problem Management (PM) tasks, identifying and addressing underlying issues
- Control and maintain SAP systems operations, ensuring compliance with IT internal controls and high availability
- Support the Feature Team in an Agile environment by managing assigned User Stories and performing ticket duty services as needed
- Develop and implement strategies for SAP system optimization, manage upgrades and migrations, and ensure systems compatibility with organizational strategies
- Engage with clients through meetings and communications, prepare system documentation per ISO standards, and develop Business Blueprint documents
- Provide technical support to the SAP Basis team, collaborate with other IT teams for seamless integration, and conduct regular audits of SAP systems
- Participate in strategic planning for SAP systems, propose solutions for improving business processes, and stay updated on the latest SAP technologies and trends
- South African citizens/residents preferred. Valid work permit holders will be considered.
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