Internal Product Support: Valves

Bearing Man Group (BMG World)

  • Johannesburg, Gauteng
  • Permanent
  • Full-time
  • 27 days ago
Job Purpose:Receive enquiries from customers, both internal and external and expedite these to the benefit of the branch and the Group.Key Responsibilities:Financial
  • Achieve Division sales budget.
  • Understand the difference between Margin and Mark-up.
  • Margin Preservation
  • Personal performance relative to branch performance
Staff
  • A communication and link, role with drivers, store staff, counter sales, storeman, filing clerk, credit controller, external and internal sales.
  • Other
  • Proper buyout methods, adhering to policies and procedures.
Customer Service and Quality
  • Effective and efficient customer contact extracting the needs of the customer.
  • Making accurate legible written notes of the customer, his needs, and the time frame requirements of each enquiry.
  • Creating a stimulating environment which makes BMG the preferred supplier to our customers.
  • Ensure total participation and create synergy between diverse customer views and intentions.
  • Stay within communicated time frames and provide accurate information timeously.
  • Maintain a good relationship with customers.
  • Communicate requirements to Manager and Product Divisions.
  • Pro-active stock planning with Manager and Product Divisions.
  • Front office and workspace tidiness
Minimum Requirements:
  • Valid drivers license
  • Fluid Tech, Valves product knowledge is essential.
  • Knowledge of business operations
  • Knowledge of Company policy and procedures

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