Job Summary Key Responsibilities: 1. Operational Management: - Oversee day-to-day branch operations, ensuring the timely and cost-effective delivery of services. - Coordinate and optimize the use of resources, including vehicles, personnel, and equipment. - Implement and enforce safety protocols to ensure a secure and accident-free work environment. 2. Team Leadership: - Recruit, train, and develop a high-performing team of logistics professionals. - Foster a positive and collaborative work culture, promoting teamwork and accountability. - Conduct regular performance evaluations and provide constructive feedback to team members. 3. Client Relations: - Build and maintain strong relationships with existing clients, ensuring their satisfaction with our services. - Identify opportunities for business expansion and collaborate with the sales team to secure new clients. - Address client concerns and resolve issues in a timely and effective manner. 4. Financial Management: -Develop and manage the branch budget, ensuring financial targets are met. -Monitor and analyze financial performance, identifying areas for improvement and cost-saving opportunities. -Collaborate with the finance department to ensure accurate billing and invoicing processes. 5.Compliance and Quality Assurance: -Ensure compliance with industry regulations, company policies, and safety standards. -Implement quality assurance processes to maintain high service standards. -Conduct regular audits to assess and