
Business Analyst
- Western Cape
- Contract
- Full-time
● Extract, reconcile, and analyse financial, inventory, and sales data from Xero, DEAR Inventory, and other systems to ensure accurate reporting.
● Work with the Bill of Materials (BOM) to calculate cost per unit across production scenarios and support accurate costing and forecasting.
● Develop, maintain, and present dashboards/reports highlighting key metrics such as profit margins, cost breakdowns, process efficiencies, sales performance, and service effectiveness.
● Identify data discrepancies or anomalies, troubleshoot proactively, and ensure data accuracy and integrity.
● Conduct scenario analyses, build financial models, and provide insights to support decision-making, strategic planning, and board reviews.
● Analyse sales data, customer behaviour, product/service performance, and margins across locations to identify growth opportunities and areas for optimisation.
● Recommend and implement strategies for pricing, promotions, bundling, and new revenue streams to enhance profitability and customer offering.
● Collaborate with finance, operations, production, warehouse, sales, and front-line teams to align goals, streamline processes, and improve cross-functional performance.
● Provide actionable recommendations for process optimisation, waste reduction, and cost efficiencies across departments.
● Research, evaluate, and recommend data systems beyond Excel to improve reporting capabilities.
● Lead and evaluate data-driven marketing campaigns, ensuring initiatives deliver ROI and align with business objectives.
● Monitor market trends, competitor activity, and customer behaviours to inform business strategies.
● Review and track initiatives post-implementation to confirm effectiveness and alignment with business goals.
● Important focus:
- Expanding use of Dear inventory
- Defining and calculating inputs to BOM
- Implementation of BOM on Dear
- Assistance with embedding new processes.
Education & Experience:
● Bachelor’s degree in Data Analytics, Business (BCom), Engineering (BEng), or similar field.
● 5 years’ experience in a business/data analyst role.
● Experience in FMCG, retail, or service-based industries is advantageous.
● Strong experience with Microsoft Excel (pivot tables, data modelling); proficiency in other analysis/reporting tools is highly desirable.Skills & Competencies:
● Strategic thinker with commercial acumen and problem-solving ability.
● Strong analytical and critical thinking skills.
● Proficiency in working with Xero and DEAR Inventory (or similar systems).
● Commercially minded with a clear understanding of profitability and cost drivers.
● Excellent communication, reporting, and presentation skills (written & verbal).
● Proven ability to translate complex data into clear, actionable insights.
● Highly detail-oriented with a methodical and structured approach.
● Strong collaboration skills, able to work effectively with cross-functional teams.
● Fluent in English with strong business writing skills.
● Quick learner, able to grasp concepts rapidly and conceptualise solutions.