CLAIMS ADMINISTRATOR - EAST LONDON
- East London, Eastern Cape
- Permanent
- Full-time
- Grade 12
- Competence:
- Experience (1+ Years in industry)
- Class of Business completed for STI Personal and Commercial lines
- Operational Ability
- Product Specific Training
- Experience on SANTAM online system
- Product specific training completed with main players in insurance industry:
- Strong administrative skills
- Good verbal- and written communication skills at all levels
- Computer literate in Microsoft office and internet
- Self-discipline and time management
- Punctuality
- Meet deadlines.
- Make- and receive calls to clients
- Gathering and follow up all info and documents required to register claim
- Advise on claims under what section covered on policies
- Interaction and follow up with Insurers
- Involvement with claims intermediary service (Client satisfied)
- Follow claim through to Agreement of Loss and signed by client
- Logic and intellect to ensure customers treated fairly
- Build relationships (Trust) with clients