Deli Manager (Permanent)

Zwelitsha, Eastern Cape
Permanent
Full-time

16 days ago

Deli Manager required for a renowned retail food store based in ZwelitshaKey Responsibilities include but are not limited to the following:Staff Management:

Scheduling: Creating work schedules to ensure adequate coverage during peak and off-peak hours.
Performance Management: Monitoring employee performance, providing feedback, and handling disciplinary issues as necessary.

Customer Service:

Customer Interaction: Engaging with customers to understand their needs, answer questions, and address any concerns or complaints.
Service Quality: Ensuring that staff provide high-quality service and that customer expectations are consistently met or exceeded.

Food Preparation and Safety:

Food Handling: Overseeing the preparation and presentation of deli products, including meats, cheeses, salads, and sandwiches, while adhering to safety and hygiene standards.
Inventory Management: Monitoring stock levels, ordering supplies, and managing inventory to prevent shortages and reduce waste.
Compliance: Ensuring compliance with health and safety regulations, including proper food storage and sanitation practices.

Financial Management:

Budgeting: Managing the deli’s budget, including controlling costs and maximizing profitability.
Sales and Pricing: Setting prices for products, running promotions, and analyzing sales data to drive growth and meet financial targets.

Store Operations:

Product Display: Designing attractive product displays to encourage sales and enhance the overall shopping experience.
Equipment Maintenance: Ensuring that deli equipment is properly maintained and repaired as needed.

Marketing and Promotion:

Promotions: Developing and implementing marketing strategies to promote deli products and attract customers.
Community Engagement: Engaging with the local community through events or partnerships to build a loyal customer base.

Skills and Qualifications:Chef experienceAt least 3 years + experience within a similar roleLeadership: Strong leadership skills are essential for managing a team and driving performance.Customer Focus: Excellent interpersonal skills to interact effectively with customers and address their needs.Organizational Skills: Ability to manage multiple tasks, including inventory control, staff scheduling, and financial management.Knowledge of Food Safety: Understanding of food safety regulations and best practices for handling and preparing food.Problem-Solving: Ability to address and resolve issues that may arise in the deli department

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