DC Admin Manager

• Develop and implement administrative policies, procedures, and best practices to streamline workflows and improve efficiency.
• Implement and maintain administrative systems and technologies to support efficient operations and information management.
• Manage office facilities and resources, including space planning, equipment maintenance, and supplies inventory.
• Ensure compliance with company policies and regulatory requirements in all administrative activities.
• Manage expenses and financial records for administrative operations, ensuring cost effectiveness and accountability.
• Coordinate and prioritise administrative tasks and projects, ensuring timely completion and delivery of services.
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
• Handle confidential and sensitive information with discretion and integrity, always maintaining confidentiality and privacy.

• Provide training, coaching and mentoring to DC administrators regarding performance management, employee development and change management.
• Foster a positive and productive work environment within the DC administrative team, promoting teamwork, communication, and professional development.
• Collaborate with other departments to support cross-functional initiatives and projects that require administrative assistance.
• Stay updated on industry trends, best practices, and emerging technologies in administrative management.
• Manage schedules and deadlines for all DC admin related activities.

• Provide excellent customer service by attending to customer and distributor inquiries, both locally and internationally.
• Manage key accounts, including handling customer complaints and resolving issues promptly.
• Ensure that customer and distributor contracts are up-to-date and revised as needed.

• Identify and mitigate risks associated with administrative processes, including operational, legal and financial risks.
• Ensure that all administrative operations adhere to relevant legal and regulatory requirements, including data protection, and workplace safety regulations.
• Develop and implement policies to manage and safeguard company assets, including confidential information and physical resources.
• Conduct regular audits and reviews of administrative processes to ensure compliance and identify areas for improvement.

• BCom degree in Logistics, or Diploma in Supply Chain Management / Logistics.
• At least 6 years experience in an administrative role with at least 2-5 years in a managerial position.
• Above average competence in MS Office, specifically in MS Excel.
• Excellent communication and collaboration skills, with the ability to influence and build strong relationships with internal and external parties.
• Excellent analysis and problem solving skills.
• Excellent leadership skills.
• Working knowledge and experience of inventory management practices and procedures.

• Excellent written and verbal communication skills.
• You hold yourself and others accountable.
• You have strong organisational skills.
• Thrive under pressure.

Botle Buhle Brands