Sales and Service Consultant

Lulalend

Cape Town, Western Cape
Permanent
Full-time

1 month ago

WHAT WE DOWe're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it!Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.Speaking of love, we're looking for Lulas who love to make a difference to join our team and change the game.WHY WE DO ITWe care about our family, our work, our community, our country.We're passionate about EMPOWERING EVERY SME TO SUCCEED.And to do it, we're BUILDING THE NEXT GENERATION OF FINTECH PRODUCTS TO HELP SMES MAKE CASH FLOW.Why? Because the more businesses that succeed, the more jobs, money, and opportunities for all South Africans - including Y.O.U.So get curious.Rise to the challenge.Don't settle for average.Shoot for amazing.We're here to change the game, the norm, the world,Because when we change something for the better, we change ourselves too.You are.We are.LulaOUR VALUESCollaborative - we're a clan and work together as a team, always towards a common goalCommitted - we're accountable and follow through no matter the challengeCurious - we look for better ways to do things and make a positive differenceConnected - we stay close to, learn from and look to understand each other and our customersCompassionate - we go out of our way to care about our colleagues, our customers and our communityOVERALL PURPOSELulalend is a start-up company focused on transforming small business lending through technology, data and design. Small business owners are the foundation for growth in our economy, and they deserve an easy and inspiring lending process.We are looking for a highly motivated individual that will work closely with our wider Sales team, as well as our Marketing and Credit Risk teams, to develop a comprehensive approach to acquiring customers. You will be a driving force in helping Lulalend quickly scale. To be successful you'll need to be ready to grow and develop as quickly as our business will. We're just getting started and the opportunity to do what's not been done before is here.Responsibilities will include but are not limited to:

Effectively respond to high volumes of incoming business funding applications from new customers.
Accurately analyse and interpret business funding applications from new clients. Understand which applications are ready to progress to the next phase of assessment, and which require additional information or should be declined.
Successfully convert applications that have been approved by our Credit Risk team into funding disbursals.
Consistently excel in meeting business and individual targets
Provide comprehensive reporting on your sales pipeline
Alongside the handling of incoming applications, timeously manage other tasks that are essential to delivering the highest level of customer service
Be familiar with and follow the agreed business rules and processes to ensure credit is granted to a customer with the highest level of integrity

THE COMPETENCIES WE'RE AFTER

Self starter
Agile
Customer obsessed
Problem solver
Tech Savvy
Target driven
Able to build relationships and interact on a personalized level

THE SKILLS AND EXPERIENCE WE'RE LOOKING FOR

Exceptional sales skills - listening to and interpreting customer problems/needs, thorough knowledge of the product one is selling and its benefits
Minimum 1-2 years experience within a financial services sales environment
Target driven, ability to work under high levels of pressure with a track record of consistently excelling in meeting sales targets
High level of understanding of financial statements, business/supplier contracts, SARS e filing for business, payment gateways and accounting software (Advantageous)
Strong administrative skills
Degree or diploma in finance, business or accounting (Desirable)
Previous work experience in a startup (Desirable)
Familiar in working in G-suite
Familiar in working with CRM platforms such as Zendesk, Freshdesk, etc

Lulalend

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