Operations Manager (Automotive Industry)

• Responsible for the Business Unit, Operations and development, goals (productivity, cost control, quality) of a particular site
• Responsible for securing resources including manpower, skills and technical equipment
• Confirm the performance indicators and achievement of a particular site.
• Conduct and assess the work of project managers and project engineers.
• Assist other sites at the request of BU Head
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity.
• Conducts periodic reviews with team Project manager and Project Coordinators, drives corrective action where required.
• Coordination between interface partners and production, good communication with suppliers and customers, regularly attend tripartite meeting customers or suppliers
• Responsible for on-site maintenance of customer relationships, to comply with the requirements of the clients for operation, meet the dynamic demand of customer, and timely feedback the daily job to the customer
• Responsible for the timely solution in the work process of abnormal situation and emergency, coordinate the relationship with other related departments
• Responsible to manage and mobilize the on-site personnel, assist the project leader to implement the competency assessment for personnel
• Resolve and evaluate customer complaints and quality problems due to employee factors and present the requirements and problems of internal and external training.
• Assist to formulate SOP and examine on-site, and timely handle customer's complaint and provide the feedback is related to abnormal situation
• Assist business department to evaluate order profit and risk
• Propose the employment demand based on the project evaluation

• Grade 12
• Industrial Engineering or similar qualification
• Proven previous employment in the Manufacturing and Automotive (OEM) experience
• Commercial awareness with effective negotiation skills
• Technical aptitude.
• Effective verbal and written communication skills in English.
• Proficient in MS Word, Excel, PowerPoint.
• A team orientated approach.
• Driving License and own transport.
• Work experience: minimum 10 years of working experience on quality. management/project management/operation management in automotive industry.
• Advanced knowledge and expertise in quality and project management/operation management.
• Advanced knowledge and expertise in quality and project management/operation management, direct experience with automotive developer will be deemed adventitious.
• Master in typical quality methods and tools (FMEA, PPAP/VDA, 8D, 5S)
• Familiar with ISO TS16949 flexible application of automobile tools.
• Strong organizational skills and people management.
• Result-oriented and driven.
• Ability to Work under Pressure.

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