Franchise Manager
- Gauteng
- R25,000-30,000 per month
- Permanent
- Full-time
Support and coach stores across Gauteng
Operations & Retail | R25,000 - R30,000About Our Client
Our client is a nationally recognised quick-service restaurant brand with a strong footprint in South Africa. Known for their dynamic expansion and community focus, they are committed to delivering consistent customer experiences and operational excellence. This is an opportunity to join a company that values growth, innovation, and people development.The Role: Franchise Manager
The Franchise Manager supports a group of stores within the Gauteng region, ensuring compliance with brand standards and operational targets. This role involves coaching store teams, resolving issues, and acting as the primary liaison between franchisees and the head office.Key ResponsibilitiesConduct regular store visits to assess operational complianceCoach and mentor store managers to improve performanceMonitor sales KPIs and help stores achieve business targetsAssist with local marketing initiatives and store-level problem-solvingEnsure brand consistency and customer experience standards are upheldSupport the rollout of training, audits, and process improvementsAbout You3+ years in retail or QSR operations, ideally in a multi-site support roleStrong understanding of customer service and brand standardsExcellent interpersonal and coaching skillsAble to travel regularly within the regionResilient, adaptable, and hands-onWillingness to work QSR hours, including weekends and public holidays