CUSTOMER RELATIONS LEAD - CIC
Smollan
- Milnerton, Cape Town
- Permanent
- Full-time
- Administration
- Leadership and Team Management
- Client/Customer Satisfaction
- 4–5 years’ experience within a Call Centre environment and with first line management
- Diploma or Degree/NQF level 6 or 7
- Computer hardware and software knowledge
- Multi-tasking
- Organised
- Professionalism
- Customer service skills
- Problem-solving
- Team leadership
- Communication skills (verbal & written)