Call centre agents (inbound and customer service agents)

  • Rosebank, Johannesburg
  • Permanent
  • Full-time
  • 3 days ago
Our Company is looking for inbound and customer services agents to fill in the available posts for Inbound and Outbound agents. Candidates with or without experience can apply. Product Knowledge Training will be provided to those without Call Center experience.Responsibilities
  • Contact clients to arrange delivery of parcels
  • Answering incoming calls.
  • Capturing data according to required standard
  • Doing follow ups to ensure client satisfaction
  • Managing different accounts.
  • Handling irate clients in a professional matter
  • Providing excellent and efficient service.
Requirements
Must have Grade 10-12 or equivalent.
Have Computer knowledge.
Excellent communication skills.
Other academic qualification will be an advantage.The post appeared first on .

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