MEDICAL RECEPTIONIST/ADMINISTRATOR | CLAREMONT, CAPE TOWN

Cape Town, Western Cape
R15,000 per month
Permanent
Full-time

2 days ago

A well-established Psychology Practice based in Claremont, Cape Town is looking for a competent Medical Administrator/Receptionist to join their dynamic team. The ideal starting date is 1 September 2025.The ideal candidate is organised, experienced, and adaptable, with at least 3 years’ medical reception and admin experience. This is a busy, fast-paced environment supporting 18 psychologists and 3 psychometrists, and requires someone who thrives under pressure and brings a strong “I can do it” attitude.Responsibilities include:

Managing online appointment bookings for all practitioners
Handling client queries via phone, WhatsApp, and email
Welcoming clients and processing payments (EFT, card, cash, secure links)
Managing new client intakes and setting up files
Submitting medical reports electronically
Drafting attendance letters and medical reports
General office support and ad hoc tasks from practitioners
Filing and credit control duties
Maintaining a clean and organised reception and waiting area
Ensuring office supplies and stationery are in order

Requirements:

A self-starter who works well independently and in a team
Excellent communication skills in English (spoken and written)
Proficient in MS Word, Excel, Outlook, and medical software (Elixir advantageous)
Strong multitasking skills with good prioritisation
Able to stay calm and focused in a high-pressure environment

Working Hours:

Tuesday & Friday: 08:00 – 17:00 (1-hour lunch)
Wednesday & Thursday: 10:00 – 19:00 (1-hour lunch)
Saturday: 08:00 – 17:00 (no lunch break, based on bookings)
Days off: Sunday & Monday
Public holidays: Ad hoc as required
Must be available for emergency/telephonic check-ins when needed

Salary: R15 000 per month (Benefits offered after 3-month probation)A strong sense of responsibility, flexibility with time, and dedication to the role is essential. Selected candidates will undergo a thorough psychometric assessment as part of the interview process.Ready to join a committed, professional team? Apply online now with your updated CV.

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