Job Summary We have a position available for an administrative assistant in Pretoria. This role involves managing loan documentation, ensuring data accuracy, providing support on the loan and insurance policy administration systems, training on the insurance policy administration and loan systems, and contributing to the smooth operation of micro-loan programs. Responsibilities: Micro Loan Management: Process loan applications from initiation to closing, verifying all necessary documentation and ensuring compliance with regulatory requirements. Conduct thorough credit analysis and risk assessment to determine loan eligibility and terms. Maintain accurate and organised loan files, ensuring all documentation is complete and up to date. Provide exceptional customer service by addressing inquiries and resolving issues related to loan applications and status. Monitor loan performance and assist in the collection of payments, communicating with clients as needed. Communicate with borrowers regarding loan status and provide support throughout the loan lifecycle. Prepare loan disbursement checklists and verify supporting documents. Coordinate with internal teams, including underwriting, compliance, and funding, to facilitate seamless loan transactions. Conduct thorough reviews of loan documentation to ensure compliance with company policies and regulatory requirements. Develop and implement process improvements to enhance operational efficiency and reduce turnaround times and more.
