· Investigates and analyses business problems to understand their nature, cause, effects, and drivers, using a variety of methods and techniques.· Documenting business process requirements through interviews or facilitation sessions.· Conducting engagements with key role-players within the various departments to further understand their business processes, needs and challenges.· Analyze existing business processes & technology and propose new developments and changes based on business requirements.· Develop functional and technical specifications to meet the business needs of clients.· Conduct system analysis for new and existing systems.· Construct programs including coding, testing, and debugging.· Preparing business cases and conducting risk assessments.· Conducting playback sessions(presentations) with the Business to ensure that the information extracted from the business documents and through the interview process is accurate and complete.· Responsible for bridging the gap between IT and the business using data analytics to assess processes, outlining problems, determine requirements and deliver data-driven recommendations and documents. Helps in guiding businesses in improving processes, services, and software.· Experience in process mapping, business case development and IT operational and strategic planning.· Experience as a product owner with agile methodology.· Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships.RequirementsRequirements· A Bachelor’s Degree and/or B-Tech in Information Technology and/or Business Analysis Certification.· Minimum of 7 years experience as a Business Analyst.· Minimum of 3 years’ experience managing and leading a team.· Good written and verbal communication skills.· Experience in process mapping, business case development and IT operational and strategic planning.· Experience as a product owner with agile methodology.· Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships.
