Store Manager
- Johannesburg, Gauteng
- Permanent
- Full-time
Identifies new business opportunities, take calculated risks
Generate innovative and creative ideas for implementing new business opportunities and maximising sales.Planning and Budgeting:Together with the Operations Executive and Regional Operations Manager, interpret the business objectives into an Operating Plan for the Store.Procurement, Stock control and Merchandising:To ensure that the inward logistics of the Store run smoothly, products are purchased in line with the company procurement policies and procedures, stock levels are kept at optimal levels and stock losses are controlled.Financial Management:Ensures that the Store budget is compiled in line with the agreed upon operating plans and adhered to.
Ensure that all financial processes are monitored and controlled in line with best practices and company procedures.Customer Service:Ensure that customer complaints are dealt with in an effective manner and resolved
Promotions, advertising and all public relations must be co-ordinated for the store in order to enhance the Brand’s market share in line with all company proceduresOperational Analysis:Analyses of operational information leading to the diagnosis of problems and/or success areas in the business
Enhancing all successes and raising and resolving all problem areas with the Operations Management Support Team.People Management:Inspire, motivate, guide, develop and manage, and lead employees in order to meet the store’s objectives
Apply all company policies and procedures and best practice principles in order to maintain a harmonious labour environmentLegislative compliance and Corporate Governance:Ensure legal compliance with all legislation relating to the operation of the business and that appropriate action is taken in respect of all legal matters.Upholding and promoting the Company Values.Honesty
Respect
Accountability
Resourcefulness
EnergyCompetencies Required:Deciding and Initiating ActionTakes responsibility for actions, projects and people.
Takes initiative and works under own direction.
Initiates and generates activity and introduces changes into work processes.
Makes quick, clear decisions which may include tough choices or considered risks.Leading and SupervisingProvides others with a clear direction.
Motivates and empowers others.
Recruits staff of a high calibre.
Provides staff with development opportunities and coaching.
Sets appropriate standards of behaviour.Relating and NetworkingEasily establishes good relationships with customers and staff.
Relates well to people at all levels.
Builds wide and effective networks of contacts.
Uses humour appropriately to bring warmth to relationships with others.Persuading and InfluencingGains clear agreement and commitment from others by persuading, convincing and negotiating.
Makes effective use of political processes to influence and persuade others.
Promotes ideas on behalf of oneself or others.
Makes a strong personal impact on others.
Takes care to manage one’s impression on others.Presenting and Communicating InformationSpeaks fluently.
Expresses opinions, information and key points of an argument clearly.
Makes presentations and undertakes public speaking with skill and confidence.
Responds quickly to the needs of an audience and to their reactions and feedback.
Projects credibility.AnalysingAnalyses numerical data and all other sources of information, to break them into component parts, patterns and relationships
Probes for further information or greater understanding of a problem
Makes rational judgements from the available information and analysis
Demonstrates an understanding of how one issue may be a part of a much larger systemPlanning and OrganisingSets clearly defined objectives
Plans activities and projects well in advance and takes account of possible changing circumstances
Identifies and organises resources needed to accomplish tasks
Manages time effectively
Monitors performance against deadlines and milestonesDelivering Results and Meeting Customer ExpectationsFocuses on customer needs and satisfaction
Sets high standards for quality and quantity
Monitors and maintains quality and productivity
Works in a systematic, methodical and orderly way
Consistently achieves project goalsAdapting and Responding to ChangeAdapts to changing circumstances
Tolerates ambiguity
Accepts new ideas and change initiatives
Adapts interpersonal style to suit different people or situations
Shows an interest in new experiencesCoping with Pressures and SetbacksMaintains a positive outlook at work
Works productively in a pressurised environment
Keeps emotions under control during difficult situations
Handles criticism well and learns from it
Balances the demands of a work life and a personal lifeAchieving Personal Work Goals and ObjectivesAccepts and tackles demanding goals with enthusiasm
Works hard and puts in longer hours when it is necessary
Seeks progression to roles of increased responsibility and influence
Identifies own development needs and makes use of developmental or training opportunitiesEntrepreneurial and Commercial ThinkingKeeps up to date with competitor information and market trends
Identifies business opportunities for the organisation; maintains awareness of developments in the organisational structure and politics
Demonstrates financial awareness
Controls costs and thinks in terms of profit, loss and added value
Job Requirements
QualificationMatric
Commerce Bachelor’s Degree / or equivalent experience
Financial or Management diplomaExperience5-10 years retail experience
Minimum of 3 years’ in a junior-mid level management position
Previous industry related experienceKnowledge and SkillsIntermediate Microsoft Office skills
Financial acumen
Merchandising principles
Preferably have knowledge of Occupational Health and Safety ActView and apply for this and other vacancies online via
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