x3 Service Desk Agents I
iOCO
- Sandton, Johannesburg
- Contract
- Full-time
- Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed.
- Ensure that all calls are logged within ITSM tool as per the required operational processes.
- Assist team with work overload as and when required and ensure general administration work is up to date.
- Ensure high level of customer liaison is maintained at all times and interaction is conducted in a highly professional manner.
- Follow appropriate escalation procedures as and when required.
- Ensure adherence to respective client specific Operational Manuals.
- Responsibility for own career development as agreed (including own technical and functional skills).
- Telephone Etiquette Skills
- 2 - 3 Years’ experience in an IT service desk environment
- 2 - 3 Customer service experience
- 1 – 2 Years’ experience in First call resolution
- Grade 12
- A+, N+
- ITIL4
- Contract position
- Location: Sandton
- Work environment: Onsite (open plan office)
Salary: Negotiable
Elevate Your Career with iOCO infrastructure services: Where innovation Meets impact. We are seeking x3 service desk agents i to join our team. As a service desk Agent you'll be responsible for resolving complex technical issues and ensuring that our customers are always satisfied.
stro...
1 day agoLocation: Work From Home (wfh)
Salary: Negotiable
Elevate Your Career with iOCO infrastructure services: Where innovation Meets impact. We are seeking x3 service desk agents to join our team. As a service desk Agent you'll be responsible for resolving complex technical issues and ensuring that our customers are always satisfied.What you’ll do:
/strong...
28 days agoLocation: Johannesburg
Salary: Annually
FiNANCiAL ACCOUNTANT ROLE PROFiLE / LOCATiON: A Permanent Financial Accounting Role in the Financial services industry (Diversified investment Sector) based in Northern Johannesburg (Gauteng)
5 days agoLocation: Randburg, Gauteng
Salary: R400K
Payroll / Financial Accountant (1 year Fixed Term Contract)
6 days agoLocation: Stellenbosch
Salary:
Our client based in Stellenbosch is looking for a registered CA (SA) / CiMA Finance Manager with 5 years post article experience in a similar position of which 2 years must be in a leadership capacity to join their team.
13 days agoLocation: Sandton
Salary: Market related Monthly
Exciting Opportunity: Procurement Manager Role Are you an experienced leader in procurement with a passion for efficiency and results? We're seeking a dynamic Procurement Manager to join our client in the automotive manufacturing industry. if you have over 10 years of senior management experience, coupled with a strong educational background and expertise in supply chain management, we want t...
22 days agoLocation: Johannesburg
Salary: Negotiable
The Sage x3 Senior Functional Consultant will play a crucial role in helping the business implement and optimise the Sage x3 ERP system to streamline operations, achieve financial goals, and collaborate closely with clients to understand their specific business needs.
l...
26 days agoLocation: Hillcrest
Salary: Monthly
Our client in the Financial services industry is currently looking to employ Financial Planning Partner Assistant based in KZN (Gillitts).A wonderful career opportunity awaits you.
1 day agoLocation: Westville
Salary: R0 per month
Responsible for greeting members and delivering exceptional customer service assistance
1 day agoLocation: Durban
Salary: 350 000
A well-known insurance and Finance company is currently looking for a skilled Credit Analyst!
2 days agoJobseekersRecruiterGeneral© Copyright 2024 Executive Placements. All Rights Reserved.Create an email alert for x3 Service Desk Agents I jobsWhat:Where:Email:Create Email AlertYou can cancel at any time. We will not spam you. By giving us your email address your agree to our and You agree to receive job alert emails from executiveplacements.com and/or our sister site jobplacements.com.
ExecutivePlacements.com