Collection Controller

Adams & Adams

Pretoria, Gauteng
Permanent
Full-time

1 month ago

DescriptionDuties and responsibilities

Supervise the Credit Control and Ebilling team
Stand in for counterparts when on leave
To maximise the collection of any overdue accounts
Ensure that all communication from the Credit Controllers is effective, accurate and in line with the communication guidelines of the Firm
Ensure the distribution of accurate invoices and credit memos to all clients in a timely manner, any email returns are to be addressed within one week
Ensure all write offs are approved and processed accurately and on time
Assisting with Handover process and monitoring all handover accounts through consistent liaison with debt collection entity
Approving and monitoring client's refunds, consolidated invoices, transferring of funds from business to trust accounts and vice versa
Calculating and issuing of client rebates, as required
Manage customer ledgers ensuring timely reconciliation on key accounts
Minimise number of overdue accounts and monitoring Credit Control activity
Distribute work and ensure that queries are resolved within the specified time frame
Managing the Month-end statement process and procedure
Monitor unallocated receipts and credit notes
Ensure that old trust money and matter credits are addressed and resolved
Update and maintain client master data i.e. addresses, contact details, responsible partners and allocation of new accounts to Credit Controllers
Maintain accurate records for client master data, ensuring invoices reflect the true ageing pattern for debtor reporting
Assist the Credit Manager with the KPI's of the Department
Ensure staff are motivated and trained as required
Provide training to the legal support staff as required
Attend to ad-hoc duties and projects as they arise
Produce weekly, Monthly and adhoc reporting to internal and external clients

Monthly Reports for Partners' Meetings
Debtors Management Report
Collections Controller
Trust Balances Report for crunching purposes
Maintain the unapplied Cash Credit by Matter Report
Monthly handover reports
Monthly report of Debts due to prescribe

Understanding of Ebilling requirements and processesEnsure e-billing portal access and associated compliance certificates are in place and working optimallyEnsure annual rate increases are attended to before the 1st January each yearEnsure client budgets and forecasts are uploaded as requiredEnsure e-billing invoices are approved and paid within the agreed payment termsEnsure standing instructions/billing guidelines are updated on CMS and communicated to the departments in order to update Patricia to ensure alignment across the firmRequirementsSkills and knowledge

Computer literacy
Communication skills (verbal and written)
Time management skills to meet deadlines
Ability to work on multiple tasks under pressure
Accurate data capturing
Basic accounting
MS Office: Outlook, Word, Excel
E-billing knowledge would be advantageous
Legal firm accounting an advantage

Qualification/s

Matric or equivalent qualification
Bookkeeping/Accounting/Credit Management Part 2 & 3
Minimum of 3-4 years' experience

Work LevelSkilledTypePermanentSalaryMarket RelatedEE PositionYesLocationPretoria

Adams & Adams

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