Job Description:Responsible for Monitoring, inspecting and proposing measures to improve ChannelsHandle client escalationsPrepare and Implement quality assurance policies and proceduresResponsible for Quality control, Measuring Customer satisfactionPerform routine inspections and quality testsResponsible for troubleshootingQualification and Skills:Must have Degree in Business Management/ Commerce and/or FinanceMust come from finance services industryMust have own reliable vehicle with a valid driver's licenseClear criminal and credit recordSuitable candidates will be contacted. If you do not get a response within 14 days, please consider your application unsuccessful.