Junior Telecom Salesperson

• Develop and qualify leads through research, cold-calling, and inbound inquiries.
• Present and sell voice and telecom solutions, aligning features with client needs.
• Provide detailed product knowledge and elucidate the benefits of the offerings.
• Prepare and deliver tailored quotes, proposals, and follow-ups.
• Collaborate with technical, service, and finance teams to ensure smooth delivery and rental arrangements.
• Maintain accurate records of sales activity within CRM or tracking tools.
• Attend product and sales training; stay updated with evolving service offerings.

• Voice & Telephony
• VoIP Phone Systems / Hosted PBX: Cloud-based telephone systems enabling smart call routing, voicemail-to-email, and remote extensions.
• Desk Phones: Professional-grade SIP phones from brands like Snom, Fanvil, Yealink, offering clear audio and simple setup.
• Softphone & Mobile Integration: Enables office lines on any device, anywhere.
• Call Recording & Reporting: Tools to track performance, quality control, and compliance.
• 3CX PBX Licensing: Professional and Enterprise tier licenses (e.g., 4-SC, 8-SC, 16-SC)—understand capacity and features.

• High-Speed Connectivity: Fibre, LTE, or microwave links for fast, reliable internet.
• Unified Communications (UC): Integrated presence, chat, voicemail-to-email, video conferencing, fax-to-email, with user-based scalability.
• Cloud PBX hosting—leveraging cloud infrastructure for telephony.
• Cost Efficiency Metrics: Ability to demonstrate up to an 80% reduction in phone bills.
• CRM Integration: Aligns sales, marketing, and customer support into one agile platform.
• Installation & Support: End-to-end deployment and maintenance, partnering with vendors like DFAfrica and 3CX.
• Supporting Solutions (Adjacent Offerings)
• Though the focus is telecom, awareness of related tech enhances selling value:
• Managed Print Solutions: Printers, copiers, consumables, plus rental and service contracts.
• CCTV & Access Control Systems: Fast, secure installations with ongoing support.
• Finance & Rentals: Flexible leasing for telecom equipment, inclusive of service, maintenance, and consumables.

• Desired Qualifications & Skills
• Entry- to early-career in B2B tech or telecom sales.
• Passion for cutting-edge technology and adept at explaining its benefits clearly.
• Excellent verbal and written communication.
• Customer-focused, persistent, and solution-oriented.
• Basic IT and telecom literacy, with eagerness to deepen knowledge.
• Strong organizational skills with CRM familiarity a plus.
• Goal-driven with an appetite for being part of a fast-growing, service-centric company

ICTEngage