Assistant Store Manager

• Keep the store ticking like clockwork from stock to staff schedules.
• Lead and inspire a team of retail superheroes.
• Ensure our customers have a WOW experience every time they visit.
• Help implement store promotions and turn browsing into buying!

• Someone with retail experience (bonus if youve managed teams before!).
• A can-do attitude and the ability to solve problems on the fly.
• A love for organisation, numbers, and happy customers.
• Energetic, fun, and ready to roll up your sleeves!

• Competitive salary + performance bonuses
• Fun, friendly work environment
• Staff discounts (because who doesnt love a bargain?)
• Opportunities for growth and career development

• Embody and communicate Mambos values and brand philosophy to customers and teammates alike
• Support the Store Management Team in efficiently running your store's operations within the ever-growing retail landscape
• Manage scheduling, time-off, and payroll for all team members
• Act as the in-store troubleshooting expert for all administrative processes
• Oversee stock management and processes
• Coach our team members through skills development and process trainings
• Provide the absolute best service to each and every customer
• Continually offer direct feedback and support to your teammates on the sales floor and national operations team
• Create an inclusive workplace culture by treating all teammates and customers with respect

• Backed by 2+ years in a management role at a customer-focused, operationally excellent retailer
• Previous retail operations experience including administrative tasks and stock management
• Confident leading a team, selling, overseeing operations, and driving sales performance
• Successful holding others (and yourself!) accountable and establishing trust among direct reports
• Exceptionally organized and proactive
• A collaborative team player with strong interpersonal and communication skills
• An out-of-the-box thinker and resourceful problem-solver when faced with challenges
• Able to create and share a compelling vision that inspires and motivates your team
• Flexible and dependable with the ability to work varying schedules, including weekends and special events.

• You are ORGANIZED: You are not overwhelmed by the thought of tackling multiple tasks at a time.
• You are RESULTS - ORIENTED: You are a strong seller. You have a bias for action.
• You are a strong COMMUNICATOR: You are a people person, natural leader and collaborate well with others.
• You are PASSIONATE about retail/ customer service: You have a genuine interest and personal passion for delivering excellent customer service.
• You are CURIOUS: You are eager to learn and absorb all things related to Mambos products and how to grow our business.

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