Mechanical Service Technician

• Technical / Mechanical Functions

• Attend to Routine and Emergency Mechanical and Technical Breakdowns, Services and Repairs on Client sites
• Read blueprints and drawings to understand or plan the layout of plumbing / water treatment water supply systems
• Do trouble shooting on site - Inspect all equipment and control components of the water treatment plant to ensure all equipment is fully functional and ensure a work order process is followed to get the equipment repaired
• Install, repair and maintain water supply / treatment systems and components, including but not limited to Bleed systems on Cooling Towers, Boiler blow down systems, RO Systems, Industrial Water Filtration Systems, Dosing stations, Softener plants, demineralisation plants
• Take measurements of water quality and make adjustments to the chemicals used to make water potable and safe (ad hoc when required to check repairs)
• Perform CIP functions on RO plants
• Attend to industrial filter media changes
• Perform single phase pump installations
• Keep dosing stations, softener plants and related water process equipment of the Client in good order,
• Cut, assemble, fit and install pipes, fittings, values, tubes with attention to existing infrastructure.
• Ensure all tools and equipment are kept in good working order, and where necessary well protected against rust/water damage.
• Manage and Execute tasks set out for client projects within prescribed deadlines
• Follow and adhere to any Site SOPs implemented.
• Perform repairs and services in a professional and workmanlike manner, with good quality.

• Administration, Communication & Reporting

• Complete job Cards, Work Orders and Site Attendance Reports and Documents and ensure such documents are signed by the Client (where required) and submitted to the applicable departments.
• Ensure site hours are correctly indicated to allow for hours on site tracking.
• Submit Client reports where required.
• Take responsibility for client requirements in your area through feedback to your divisional manager and by escalating queries where required to the Senior Representative or Management
• Communicate professionally and respectfully with Clients

• Health & Safety and Equipment

• Comply with Company and Client (Site) health and safety rules and requirements
• Use Personal Protective Equipment (PPE) as required
• Manage and update health and safety site files where required
• Execute tasks in a safe and careful manner
• Check all tools and testing equipment regularly to ensure safe and good working order report any issues
• Develop, implement and maintain personalised signage on clients premises.
• Ensure all chemicals used on site or part of installation have the required safety data sheets.

• Client Interaction, Sales & Site Attendance

• Develop sales opportunities on site, by keeping eyes open to opportunities.
• Always focus on customer service and satisfaction.
• Maintain the companys image, by being professional at all times
• Present in a neat and professional manner with Company Branded Clothing and PPE

• Mechanical Skills / Knowledge
• Basic Electrical knowledge
• Technical Skills - Ability to work with hand tools; Ability to work with piping, fittings and pumps
• Highest standard of neatness and quality of work (e.g. pipe layouts)
• Troubleshooting & Fault-finding techniques to diagnose and repair installed water systems
• Ability to lift, pull and manage equipment and/or chemical products (e.g., 25 kg 35 kg)

• Analytical Thinking
• Planning & Organising
• Deadline Orientated
• Problem-solving
• Reading of Systematics
• Technical aptitude
• Verbal & Written Communication

• Practical Technical / Engineering qualification (Trade Certificate / Diploma) essential.
• 2 years experience in Water System installations / Water Treatment Industry will be advantageous.
• Digital Reporting and emailing clients professionally e.g: Word and Excel skill essential.
• Technical minded.
• Drivers licence 08 essential.
• Forklift licence advantages.
• Electrical understanding not required but will be advantageous.
• Good safety awareness.

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