Group Reservations & Systems Manager
Wild Dreams Hospitality
- Johannesburg, Gauteng
- Permanent
- Full-time
- Must have 5 to 8 years’ experience managing a call centre and reservations department for multiple properties
- Must have a good command of the English language with good writing skills
- Solid interpersonal skills
- A Valid RSA ID
- Must be a dynamic self-starter with strong problem solving skills
- Must be proficient using Microsoft Office, especially with good Excel Skills
- Experience using eRES / Nebula, Opera & Apex essential
- Co-ordinating and supervising all staff that are employed in the Central Reservations Department.
- The position communicates with all departments in order to ensure efficient and reliable service.
- It is required that this individual will oversee the administration of all rates and system requirements on the Central Reservations System.
- Preparing reports on a daily weekly, monthly as well as when
- required basis.