Sales Account Manager - Schools

PMB Office National

  • Pietermaritzburg, KwaZulu-Natal
  • Permanent
  • Full-time
  • 20 days ago
You will be responsible for developing and maintaining long-term relationships with existing and new school customers and overseeing their sales requirements. As a local, family-owned and operated business, people matter to us. We will be looking for the perfect fit. This is a sales position, but it might also suit a person with a background in the education sector (eg, ex-teacher or admin)
  • Manage a portfolio of school accounts
  • Develop and maintain positive relationships with schools
  • Act as the point of contact and handle customers individual needs and enquiries
  • Generate new business using existing and potential customer networks (this will include attending workshops, expos, school events, golf days etc)
  • Resolve conflict and provide solutions to customers in a timely manner
  • Report on the status of accounts and transactions weekly
  • Set and track sales account targets, aligned with company objectives
  • Suggest actions to improve sales performance and identify opportunities for growth
  • Hands on experience in sales and an ability to deliver excellent customer experience
  • Knowledge of CRM software and MS Office (MS Excel and Outlook in particular)
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • An empathetic nature
  • An understanding of the workings of a school
  • An ability to deliver projects and answer inquiries on time
  • Business acumen with a problem-solving attitude, self-confidence and resilience
  • Excellent time-management skills and attention to detail
  • A reliable vehicle, allowing you to visit schools in and around Pietermaritzburg

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