Retail Store Assistant - Bloemfontein (Pipeline)

Dis-Chem Pharmacies

Bloemfontein, Free State
Permanent
Full-time

18 days ago

Dis-Chem Pharmacies is continuously looking for Retail Store Assistants to build a talent pool for their various stores. The aim of a strategic talent pool is to have a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.Minimum RequirementsEssential:

Grade 12 / Matric
Basic computer skills (Word, Excel and Outlook). SAP.
Retail experience

Job Specification

Manage and report all customer complements and complaints to management.
Establish a professional relationship with customers.
Ensure all customer stock queries are dealt with and resolved.
Maintain effective external communication with customers when they require feedback.
Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
Adhere to the customer turnover per hour rate as per company benchmark.
Manage the shorts and overs at the point of sale, including the floats.
Manage refund and return transactions.
Ensure that back shopping and returned goods are handled correctly.
Verify and review deliveries and invoices for total accuracy.
Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
Manage and control high risk stock
Prepare the run reconciliation on a daily basis.
Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
Maintain effective liaison between relevant parties.
Maintain effective document control including but not limited to float, petty cash, cash on hand.

CompetenciesEssential:

Retail administration and operational knowledge
Team player, good customer relations
Leadership and management skills
Trustworthy and honesty
Ability to work under pressure
Deadline driven

Special conditions of employment:

South African citizen
MIE, clear criminal and credit
Drivers license and/or own reliable transport

Remuneration and benefits:

Market related salary
Medical aid
Provident fund
Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chems approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chems Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

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