Business Intelligence Analyst

• Identify, assess, solicit, and review, new BI opportunities from internal customers and report back monthly
• Translate opportunities and requirements into solutions and document the functional specification
• Design the display of information in interactive dashboards to enable users to make data-driven decision
• Configure and develop reports and dashboard on BI platforms Qliksense, Power BI, OnBase and Flow Software
• Test and validate BI solutions with internal customers
• Coordinate and plan the go-live of enhancements with all stakeholders.
• Validate the effectiveness of solutions implemented with internal customers and report back
• Perform data mining, data analysis, design and develop analytical solutions from data that is collected across multiple data sources
• Develop, modify and troubleshoot Qliksense SQL scripts for new and existing Qliksense modules
• Collaborate with external consultants and process experts
• Support internal customers and project team with design and modelling of information

• Provide BI application service desk support
• Coordinate and manage support from application vendors
• Manage user access to BI platforms
• Coordinate and support BI application maintenance activities
• Promote the use and adoption of BI applications (Evangelise) with internal customers

• Record video training content using video training recording system as required by service desk, improvement initiatives and projects
• Write user manuals and procedures as required
• Provide training to users and support staff on new enhancements and projects

• Tertiary qualification in computer science, Newly qualified CA(SA)/CIMA, statistics or informatics
• Minimum of 3 years experience in BI analysis environment
• Attention to detail, continuous learner, manages own work, displays good judgement, customer focused, quality orientated, problem solver, analytical thinker and good communication skills
• Demonstrates knowledge of SQL and Database design
• Experience unpacking and understanding ERP system
• Proficient in the use of Qlik sense, Power BI and Microsoft Office Suite

Tower Group