Industrial Relations Officer

• Assist with the management of employee relations, dispute resolution, discipline management and compliance with labour laws and company policies. Work closely with the HR team to ensure a harmonious working environment, resolve employee grievances, and maintain positive relationships between the company and its workforce.
• Act as a point of contact for employees regarding workplace-related concerns, complaints, and grievances.
• Assist in investigating and resolving employee disputes and conflicts.
• Collaborate with the HR team and line managers to address employee relations issues in a timely and fair manner.
• Promote a positive and inclusive workplace culture that fosters effective communication and employee engagement.
• Assist with development, implementation and maintenance of HR policies and procedures.
• Assist with the development and implementation of HR initiatives and systems.
• Stay up to date with relevant labour legislation and regulations to advise Management on changes that will/might affect the Company and ensure the company's compliance with all relevant legal requirements.
• Assist in administering the disciplinary process, including issuing warnings and ensuring compliance with due process.
• Coordinate disciplinary hearings and documentation.
• Maintain accurate records of disciplinary actions taken.
• Address and resolve employee concerns, grievances, and workplace conflicts in a fair and timely manner.
• Mediate disputes and facilitate effective resolutions between employees or between employees and management.
• Provide advice and guidance to employees and management on employee relations matters, policies, and procedures.
• Advice on disciplinary actions, terminations, and other employment decisions in adherence to Labour laws and company policies.
• Participate in hearings and disciplinary proceedings, as required.
• QMS 5%.
• Ensure that QMS guidelines are adhered to.
• Own and manage the HR QMS process and associated records.
• Ensure that all supporting documents are kept to date.
• Ensure that all processes are kept relevant.

• Certificate or Diploma in Human Resources Management/Industrial Relations/ Labour Law.
• 1 - 5 years experience.
• Relevant labour legislation - BCEA, LRA, EEA.
• Sound knowledge of HR best practices.
• Strong communication, mediation, and conflict resolution skills.
• Ability to handle sensitive and confidential information with discretion.
• Excellent interpersonal skills and the ability to build rapport with employees and management.

• R15 000 – R28 000 per month.

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