Senior Social Media Manager
Digitas
- Sandton, Johannesburg
- Permanent
- Full-time
- Social innovation will be at the core of their functionality.
- They will be required to work closely with the leadership team to ensure that opportunities are not missed within the social media environment.
- To work as a collective to create, implement and maintain our client’s social media strategies through community management, social listening, content creation and reporting.
- Coach, support, and develop the social media team in a way that evokes strong performance and creates and maintains an environment of optimal productivity and morale in the team.
- Provide proactive strategy and guidance with clients, leveraging their expertise in social media.
- Implement tools and processes for social media monitoring and analytics.
- Utilise data to assess the effectiveness of social media efforts and make data-driven decisions.
- Provide proactive and specific feedback to clients regularly – be a voice for the brand across all social platforms.
- Oversee the strategic processes and the quality of output from the social team.
- Foster a collaborative and creative work environment that encourages continuous learning and skill development Management of team and daily operations (stand ups, check-ins)
- Resource management and new team member training
- Manages team leave and adherence.
- Resolves conflict in a timely and effective manner.
- Driving the culture of Digitas and managing capabilities to adapt to changing environments and needs.
- Overseeing deliverables of extended internal team to ensure client needs are met.
- Incorporating the Client Service lead and Delivery Manager on projects when complexity of project calls for their need.
- Willingness to travel as needed – you’re open to new places, new faces and new ideas.
- Degree or diploma in journalism, communications or English, or a PR or corporate communications certificate
- Minimum three to five years of active social media listening, reporting and analytics on behalf of brands.
- Minimum three to five years of online copywriting or social media writing experience
- Excellent understanding of the social media marketing and related disciplines including content strategy, online video, and influencer engagement
- Excellent verbal, written and presentation skills.
- Healthy personal social media presence
- Technical understanding of social networks’ design and functionality specs
- Highly skilled in Microsoft Office, particularly PowerPoint
- Proficiency and experience in social scheduling and listening tools.
- Team player with the ability to work independently
- Ability to remain calm in a highly pressurized environment
- Resilient
- Proactive
- Problem solver and solution driven
- Deadline driven
- Meticulous with attention to detail
- Other: Flexible to work beyond normal working hours (overtime if and when required)
- Comfortable to work on alcohol brands (if and when required)