E-Commerce Manager

• In line with the regional and global directives, define, develop and execute on annual/long-term strategy for the department
• Generate and implement new sales and marketing initiatives to increase eCommerce sales and profitability
• Execute seasonal strategies to support and meet revenue and margin targets
• Determine specific product category opportunities to maximise growth areas
• Develop and implement initiatives to ensure that the site delivers the best shopping experience for our customers
• Develop and continuously optimise the e-commerce marketing

• Planning: ensure pricing is competitive, ensure activations and buys are representative for growth
• Supply Chain: ensure accurate and timely ordering and delivery of product into the market, ensure effective freight review and digital warehouse transformation planning
• Global Digital: support key infrastructure projects (SEO, PWA, SFCC), support global E-Comm direction
• Merchandising: ensure assortment is well matched for online platform, ensure seasonal processes are in place
• Local/EU and Global Marketing: align on performance marketing metrics and tactics and develop a digital model
• Retail: Define Omni DTC initiatives and align on marketing calendar
• Supply Chain and Marketing: Align on role of channels, drop shipment strategy and promotional calendar

• Analysis and reporting of the e-commerce related performance
• Monitoring and evaluation of users' behaviour to derive suggestions for improvements
• Meet all global reporting requirements (KPI, Data and Performance) as and when needed

• Lead and manage the team responsible for uploading all content, product, and promotions
• Manage the online fulfilment team on a day-to-day basis
• Manage the relationship with our external and internal development and local and global digital and marketing teams
• Manage recruiting, onboarding, mentoring and succession within the department
• Manage the logistics relationships to ensure exceptional service for our customers

• Degree in e-Commerce, Retail, Business or any other related field
• Strategic agility and able to articulate the vision and purpose
• Well-developed understanding of data analysis as well as website metrics
• 3+ years' management experience in an e-commerce trading/retail environment
• Strong understanding of website design, development, and tracking
• Exercises sound judgment based on analysis, experience and fit for purpose
• Experience in online planning or buying
• Ability to interpret web analytics, tracking, and reporting, and knowledge on how to improve these metrics
• Proven ability to maintain tight budget controls
• Ability and experience in managing a dynamic, diverse and decentralised team
• Drives collaboration and promotes teamwork
• MS Office proficiency
• Valid drivers license and own car essential

• You get to work for a rapidly expanding distributor with aspirational brands
• Gym & Shower facilities
• Personal Trainer
• Yoga
• Pension Fund
• Medical aid with Gap cover
• Staff Allocation (R10 000 Retail Value per annum).
• Staff discount (50% off for you and your family across all the brands within the group)
• Healthy Lunch subsidy
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness programme
• The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

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