Call Coordinator
iOCO
- Sandton, Johannesburg
- Permanent
- Full-time
- Call Management
- SLA Repo...
- Call Management
- SLA Reporting
- Productive Time
- Call Escalations
- Call Updating and Quality Assurance
- Minimum 1 – 2 years Call Co-Ordinator Experience
- Microsoft Office Knowledge
- Basic IT knowledgeÂ
- ITIL Foundation V3
- Soft Skills Certificates
- Administrative CertificationÂ
- Permanent PositionÂ
- Location: Sandton
- Work Environment: Office Bound (Onsite)
- Physical Demands: Bending, sitting, lifting, and drivingÂ
- Travel:Â Traveling will be required (own transportation required)
Salary: Negotiable
iOCO Infrastructure Services: Where Challengers and Innovators Thrive! We are seeking a call coordinator with strong communication skills, professionalism, and multitasking abilities to join our team.   What you’ll do: call Management SLA Repo...
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