CW 415512 - JUNIOR MANAGEMENT COUPLE OR INDIVIDUALS
Professional Career Services
- Eastern Cape
- Permanent
- Full-time
- Ensures the game lodge is well taken care of for esteemed guests.
- Assists the current management team for a Game Lodge.
- Coordinates key roles and responsibilities within the lodge.
- Ensures professionalism, personalization, and uniqueness for international and local guests.
- Assists the current management team for a Game Lodge.
- FGASA NQF2 (Level 1)
- Lodge Maintenance Assistant
- Game Drive Ranger/Tracker
- Safari Vehicle Maintenance Coordinator
- Property Maintenance Assistant
- Lodge Operations Assistant
- Service Excellence Specialist
- Hospitality Diploma or similar
- Front-of-House Administrator
- Lodge Maintenance Coordinator
- Stock Management Assistant
- Guest Satisfaction Coordinator
- General Administration Assistant
- Assist with the maintenance of the lodge and reserve area.
- Assist with guest check-in and check-outs.
- Conduct Game Drives and assist as a tracker.
- Oversee and attend to guest satisfaction at all times.
- Assist with game capture when needed.
- Ensuring the proper functioning and maintenance of the safari vehicles and reporting any issues for repair or maintenance to the management team of the lodge.
- Assisting in general property maintenance such as:Fence maintenance,
- Road maintenance,
- Building maintenance, Boreholes.
- Procurement and collection of supplies and stock.
- Re-establish and maintain the vegetable garden.
- Assist management and lodge personnel in the daily tasks/operations on the property as and when instructed and needed.
- Maintaining a High Service ethic and standard across all aspects of the Lodge.
- Assist in implementing and maintaining systems and procedures in line with the company guidelines.
- Hosting Guests throughout their Lodge experience from arrival to departure which includes receiving and check-out of guests.
- Efficient assistance with front-of-house and office admin.
- Room and lodge checks including light bulb, Wi-Fi, appliances, and
- water checks. Maintenance issues to be reported to the Reserve Manager.
- Ensuring that the swimming pools are clean and clear as well as the gardens are neat and tidy.
- Assisting with set-up of breakfast, lunch, and dinner.
- Assisting in set-up of boma, tree house lunch, bush dinners, special drinks stop, and other requirements.
- Serving guests.
- Assisting with stock counts.
- Maintaining a High Service ethic and standard across all aspects of the Lodge.
- Assist in implementing and maintaining systems and procedures in line with company guidelines.
- Oversee and attend to guest satisfaction at all times.
- Assisting with any other general admin duties required within the lodge and as per the requirement of the management team.
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