Learning and Development Manager

• planning, implementation, assessment and statutory reporting of training as well...

• planning, implementation, assessment and statutory reporting of training as well as SETA management within the organization.
• Driving a high performance and learning culture across the Group in order to advance the workforce skills and knowledge required to achieve company goals.

• Grade 12 - Matric or Senior Certificate equivalent, with a Diploma/Degree in Human Resources, Industrial Psychology or Skills Development Facilitation.
• ETDP qualification/ system is advantageous.
• Minimum of 5 years’ Learning and Development experience - non-negotiable.
• 2 – 3 years’ experience leading a team - non-negotiable.
• Previous experience in the Retail/

• General Knowledge

• Work collaboratively with stakeholders to conduct an annual training needs analysis in line with the business, strategic and developmental requirements and review on an ongoing basis.
• Identify training interventions that require development in consultation with relevant stakeholders.
• Based on the identified training needs and skills gaps, develop and maintain a Learning and Development strategy.
• Cultivate a learning culture to encourage continuous learning.
• Secure and manage the allocation of funding for all planned training with the SETA’s including mandatory and pivotal grants.
• Manage all the various training programmes across the organization, which includes but are not limited to categories such as Warehouse, Support functions (

• Facilitation / Assessor and/or moderator for certain programmes.
• Select and assign facilitators to conduct training.
• Supervise instructors and evaluate instructor performance.
• Provide induction, policy and procedure training for all learners.
• Development, sign off and submission of Workplace Skills Plans and Annual Training Reports for the organization.
• Chairing training committee member meetings which include upskilling of committee members.
• Provide career counselling and guidance to employees.
• Involved in corrective action related to learners and interns.
• Development of pre- and post- facilitator and behavioral assessments per training course to measure the effectiveness of training through quality control methods.
• Effectively manage and monitor training budget and programme expenditure in order to demonstrate return on investment.
• Review and update training material when required.

• Facilitate the creation of an accountable, full-service team who understand and strive to meet the needs of all stakeholders through effective inspirational leadership.
• Continuous development and improvement of the Learning and Development team, Learning and Development processes, standards and best practice.
• Take full responsibility for performance of all direct reports, motivating and managing them in relation to quality standards and agreed objectives, focusing on all aspects of sound people management.
• Challenge and develop team members through coaching.
• Relationship building with internal and external teams and managing relationships with various stakeholders.
• Develop strong working relationship with all concerned SETA’s.
• Maintain a working relationship with the Transformation Manager and other BEE champions for the group.
• Communicate and collaborate with the Recruitment Department in order to ensure that the recruitment and selection process for Internships and Learnerships is executed efficiently with a high success rate.
• Participate in the interviewing and selection process when required.

• Compile monthly training reports for Group Organisational Development Manager.
• Prepare and maintain budget reports to justify expenditures.
• Ensure accurate and up to date data capturing and filing according to department standards.
• Ensure department filling is always up to date and accurate.
• Prepare documentation for skills and development audits including training, SETA and EE documents.
• Assist with relevant administration concerning training daily as well as weekly reports in preparation for monthly documentation to be submitted to the various SETA`s for auditing purposes.
• Maintain department records, ensuring complete accuracy and confidentiality.

• Work within policies and procedures and in compliance with all BBBEE / TAX / EE / SD Legislation and keep abreast of all changes about learning and development best practice and requirements.
• Compliance and monitoring of the BBBEE (Skills Development section) scorecard system and ensure that the company requirements are maintained and updated timeously.
• Ensure maintenance and updating of training provided for all staff, include type of training, amount, description of training outcome and employee's name.
• Review BEE scoring results, identify improvement areas and work with relevant stakeholders to implement action plans to secure improved scoring.

• Adhere to the company policies and standard operating procedures.
• Adhere to health and safety rules and regulations.

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