GREEK ,ITALIAN, GERMAN Speaking Customer Service Agent

Tower Group

  • Cape Town, Western Cape
  • Permanent
  • Full-time
  • 19 days ago
Our Client who is a well know Leader in the Airline Reservations industry is seeking to employ GREEK, ITALIAN, GERMAN, Speaking Agents to join the team on a permanent basis with a very competitive salary. If you meet the below requirement feel free in making contact with us.This position is REMOTE based all over South Africa!!!!Job description:
  • Work for a prestigious airline brand on various work streams
  • Assistance to passengers with pre & post flight departure travel-related queries in customer relations
department in Greek & English languages
  • Work on airline reservations systems & handle outbound voice calls, written correspondence & other
multimedia channels daily.
  • Fully paid product and systems training provided.
  • Daily interactions with international passengers with queries and compliments
  • Required to meet specific key performance indicators and meet expected client service levels.
  • Demanding and time-sensitive call Centre environment
Requirements:
  • Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level)
  • We are targeting candidates located in South Africa
  • Permanent residence permit/ South African ID holders preferred.
  • VISA candidates will be considered for foreigners residing in South Africa.
  • Excellent Computer literacy & technical skills
  • No criminal record.
Additional Information :
  • Work from Home
Laptop will be provided.
Candidate must have fibre / stable ADSL internet connectivity.
Full time, Permanent contract: 40 hours per week; 8 hours per day (Part time employment may be
considered - minimum of 20 hours per week)
Working hours: Mon-Fri 08h00 - 19h00 including weekends (09h00-17h00). EU daylight savings will
apply. .
Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams/ Zoom.

Tower Group