Lodge General Management Couple

• 5 years minimum experience in LODGE OPERATIONS MANAGEMENT position
• Matric
• Good command of the English language
• Strong management couple who excel in Front of House, F&B, Lodge Administration & Operations Management
• Well-spoken and presentable
• Be guest-centric ensuring great experiences
• Innovative and creative - To drive hospitality at the lodge to new levels
• Must be proven & experienced in managing, training, cost control and have strong administrative skills
• Relationship building, with staff, guests, the community, the industry (agents and other lodges)
• Strong leader who has been in charge of employees before
• Formal hospitality degree/diploma preferable
• Lateral thinking ability
• Initiative
• Must be able to cope under pressure to meet guests needs
• Good interpersonal skills and communication with staff and guests
• Attention to detail
• Diligence and self-motivation to meet deadlines
• Willingness/ability to share information and teach and inspire others
• Computer and financial skill
• Effective leadership & management skills
• Plan and manage lodge operations effectively
• Drive the broader goals of the group as required by Head Office
• Knowledge of OPERA Systems required, or similar PMS system
• Knowledge of Game Reserve Operations required
• Computer literate
• Able to handle pressure & difficult situations if required
• Able to multitask & deliver as required in accordance with company standards
• Adherence to all company practices
• Leading, training and motivating the team
• Drive the lodge’s quality plan and implement all required standards

ExecutivePlacements.com