ASSISTANT STORE MANAGER - (Langenhoven Park/Bloemfontein)
Econo Foods
- Free State
- Permanent
- Full-time
- Drive and promote sales by ensuring world-class customer service.
- Ensuring excellent customer service standards are maintained at all times.
- Maintaining outstanding store standards by following the company merchandising standards, and promotion of stock, stock management, and merchandising to optimize product availability and presentation together with correct pricing of products.
- Assisting in the receiving of stock, stock counts, managing expiry dates, and condition of stock.
- Recruiting, training, and managing a high-performing team while building and supporting the company's Ho Hola Culture.
- Cash Management, including preparing floats, daily banking, and providing cashier support.
- Management of team – training, coaching, and performance of team members
- Maintaining and adhering to all health and safety processes and regulations. Making sure the hygiene requirements and food quality and safety standards are followed.
- Analyzing store sales data and identifying opportunities for growth and improvement.
- Overseeing store operations, including opening and closing procedures, and security.
- Building and maintaining positive relationships with customers, vendors, and stakeholders.
- Grade 12 (Matric) certificate or equivalent qualification.
- 3-5 years of retail experience, preferably in the FMCG retail industry, leading a team.
- Proven track record of achieving sales targets and delivering excellent customer service
- Knowledge of retail operations, including inventory management, merchandising, and store procedures
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast past and dynamic environment.
- Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
- Strong leadership and team management skills.
- Ability to analyze sales data and market trends to make informed decisions.
- Strong managerial abilities: Planning, organizing, and control. Strong problem-solving skills.
- Service orientated, Confident and stress tolerance. Business Acumen.
- Comprehensive knowledge of Microsoft.
- Accuracy and attention to detail.